Privacy policy of Kien Long Shop   :

1 – Purpose of collecting personal information

The purpose of collecting customer information is related to issues such as:

  • Customer support: purchasing, payment, delivery.
  • Provide product information, services and support according to customer requests.
  • Send notifications of our latest programs and products.
  • Solve problems that arise when purchasing.
  • Prevent illegal activities.
  • Measure and improve our services

2 – Scope of personal information collection

We collect customers’ personal information when:

  • Directly provided by customers: Directly provided by customers include: full name, address, email, phone number, address.
  • Customers interact with us: We use cookies and other tracking technology to collect certain information when customers.
  • From other lawful sources: we collect customer information from other lawful sources

3 – Information retention period

We will store personal information provided by customers on internal systems. During the process of providing services to customers or when customers request to cancel provided information.

4 – People or organizations that can access the information

  • Partners are parties that provide services to us related to order fulfillment. And only limited to the necessary information. As well as applying regulations to ensure security and confidentiality of personal information
  • We use services from a third party service provider for certain related purposes. Website kienlongshop.com. Third parties may then access or process personal information in the course of providing those services.
  • Programs are linked and co-implemented. Or outsource for the purposes stated in Section 1 and always require personal information confidentiality.
  • Legal Requirements: We may disclose personal information if required to do so by law. And such disclosure is reasonably necessary to comply with legal process.
  • Business transfer (if any): In case of full or partial merger or consolidation with other companies. Buyers will have the right to access information stored and maintained by us, including personal information.

5- Address of the unit collecting and receiving information

Contact for more information:

Kien Long International Commercial Co.,Ltd

Address: 5th flour, Diamond Flower Tower, Nhan Chinh Ward, Thanh Xuan district, Hà Noi City, Vietnam

Hotline: (+84) 812 283 300

Email:  kienlong.xnk@gmail.com

6- Methods and tools for users to access and edit data

If you have any requests to access and correct the personal information provided, you can: