I./ SERVICE TERMS
1./ Introduction
Welcome to our website. By accessing our website, you agree to these terms. The website reserves the right to change, modify, add, or remove any part of these Terms of Sale at any time. Changes are effective immediately upon posting on the website without prior notice. By continuing to use the website after such changes to these terms are posted, you signify your acceptance of those changes. Please check back regularly to stay updated on our changes.
2./ Website Usage Guidelines
Upon entering our website, customers ensure they have full legal capacity to engage in buying and selling transactions as per the current laws of Vietnam and the country of residence. Throughout the registration process, customers agree to receive promotional emails from the website. If you do not wish to continue receiving emails, you may opt-out by clicking on the unsubscribe link at the bottom of any promotional email.
II. SHIPPING POLICY
- AIR SHIPPING
- SEA SHIPPING
- EXPRESS SHIPPING
Contact for more information:
Kien Long International Commercial Co.,Ltd
Address: 5th flour, Diamond Flower Tower, Nhan Chinh Ward, Thanh Xuan district, Hà Noi City, Vietnam
Hotline: (+84) 812 283 300
Email: kienlong.xnk@gmail.com
III. PRIVACY POLICY
1./ Purpose and scope of information collection
The main information collection on the website includes:
Full name, email, phone number, customer address. This is the minimum necessary information so that customers can receive detailed information support from KIEN LONG.
2./ Scope of information use
KIEN LONG uses information provided by customers to:
– Accurately determine customer needs. Then plan to meet customer needs.
– Send confirmation information and notices about information exchange activities between customers and KIEN LONG.
– Contact and support customers in special cases.
– Do not use customers’ personal information other than for confirmation and contact related to transactions on the website.
3./ Information storage time
Customer data will be stored until cancellation is requested by the customer. In all other cases, customer information will be kept confidential on KIEN LONG server or the server service provider partner
4./ The people or organizations that may have access to personal information
Subjects with access to customers’ personal information fall into one of the following cases:
– Company employee
– Partners have signed a contract to perform part of the company’s services. These partners will receive information according to the contract agreement (possibly part or all of the information depending on the contract terms) to support users in using the services provided by the company
5./ Information of the unit that collects, manages information and supports customers
Kien Long International Commercial Co.,Ltd
Address: 5th flour, Diamond Flower Tower, Nhan Chinh Ward, Thanh Xuan district, Hà Noi City, Vietnam
Hotline: (+84) 812 283 300
Email: kienlong.xnk@gmail.com
6./ Committed to protecting customer personal information
Customers’ personal information on this website is committed to absolute confidentiality according to KIEN LONG’s personal information protection policy. Collecting and using each customer’s information for other purposes is only done with that customer’s consent, except in cases prescribed by law. KIEN LONG commits to:
- Do not use, do not transfer, do not provide or disclose to any third party the customer’s personal information without permission or consent from the customer, except in cases required by law different determination
- In case the information server is attacked by hackers leading to loss of customer personal data, KIEN LONG will be responsible for reporting the incident to the investigating authorities for timely handling and notification to customers.
IV. PAYMENT POLICY
- T/T
- LC
